1. Cancellation Policy
At TabMyBio, we believe in giving you complete control over your subscription. You can cancel your paid plan (Starter/Pro or Business) at any time directly from your account:
How to cancel your subscription:
- Log in to your TabMyBio account.
- Navigate to Dashboard → Billing.
- Under your active subscription details, click "Cancel Subscription".
Upon cancellation, your subscription will not renew at the next billing date. You will retain full access to all your paid entitlements, published pages, and connected domains until the final day of your current paid billing period.
2. Refund Eligibility by Product
If you purchase an annual subscription and decide within seven (7) calendar days of the initial purchase that TabMyBio does not meet your needs, you are entitled to a full 100% refund of your subscription fee. No questions asked.
Because monthly plans provide immediate access to our cloud publishing infrastructure, custom domain verification, and high-frequency analytics, monthly subscription payments are generally non-refundable once billed. When you cancel a monthly subscription, you retain access until the end of that billing month.
Custom bespoke design engagements involve dedicated manual design, frontend engineering, and bespoke component architecture. Fees paid for custom client designs become non-refundable once our design team has delivered the initial draft preview token or commenced custom component coding.
3. How to Request a Refund
To request a refund under our 7-day guarantee or report a billing discrepancy:
1. Send an email to support@tabmybio.com or billing@tabmybio.com.
2. Include your registered account email, your bio page handle, and the Razorpay Payment ID from your receipt.
3. State your reason for requesting the refund.
4. Processing Timelines & Methods
Once approved by our billing team, refunds are submitted through Razorpay immediately. Depending on your issuing bank or card provider, the funds will reflect in your account within 5 to 7 business days.
All refunds are returned strictly to the original payment source (UPI, Debit Card, Credit Card, NetBanking, or Wallet) used during the transaction. We cannot remit refunds to third-party accounts.
5. Chargebacks & Payment Disputes
If you notice an unexpected charge, we strongly encourage contacting our support team at support@tabmybio.com prior to filing a bank chargeback. We resolve billing discrepancies promptly. In the event of an unjustified chargeback, the associated account and published bio pages may be suspended pending investigation.